Network Settings Exchange
Ensures services run reliably across all mobile devices, worldwide, so mobile network operators and device manufacturers can provide an optimal customer experience.
Why network settings matter
All mobile devices require the most up-to-date network settings from the operator for services to work efficiently and to make sure the performance of devices is not compromised.
The GSMA Network Settings Exchange provides one format and one location where operators can upload and maintain their latest network settings, so the world’s device manufacturers can easily download them. Click here for a list of participant OEMs. Click here to download the TS.32 specification supported on the NSX platform.
Ensuring a reliable customer experience in the 5G era. The move from circuit technology to 4G/5G packet technology and its complex settings, along with the fact that many mobile devices are now bought on the open market with generic, default settings, has created a settings challenge. This is what the GSMA Network Settings Exchange was set up to solve, so end customers get the experience they expect from their devices.
Powerful business insights
Gain greater business intelligence through improved operational metrics and advanced analytics.
Smoother rollouts
Plan the rollout of new technologies and network upgrades more effectively, with a better understanding of device capabilities.
Enhanced capacity planning
Identify devices and their capabilities to spot usage patterns and make real-time adjustments.
Improved customer satisfaction
and ROI
Develop more effective marketing and customer support based on the characteristics and capabilities of customers’ devices.
Practical examples of what it can do
Find out how the GSMA Network Settings Exchange can be used to maintain a reliable customer experience of both the services and the device.
Managing partner relationships
Managing partner relationships
The ever-growing number of devices, models and device manufacturers make it costly and difficult for operators and OEMs to maintain direct relationships with each other.
- Network Settings Exchange is a single, centralised hub where you can manage all your partner relationships for network settings.
- Reach out to specific device manufacturers or operators to share and resolve specific challenges through the in-app messaging service
4G and 5G services
4G and 5G services
4G and 5G services require the latest IMS and APN settings to work reliably. These are different to other setting preferences, as there are some nuanced variances.
- Network Settings Exchange enables correct configurations for 4G and 5G services, ensuring quality device and service experiences for subscribers and business users.
- Without the latest IMS and APN settings, the end user can experience loss of the services they want the most, such as voice calling, video calling, tethering and the internet.
- Eases the significant change from circuit-based technology to HTTPs/packet-based communications.
Sunsetting of 2G and 3G
Sunsetting of 2G and 3G
With the closure of 2G and 3G, end users can be negatively impacted, experiencing loss of fundamental services – including emergency calling.
- Network Settings Exchange allows operators to upload their latest network settings for VoLTE, so the world’s device manufacturers can monitor and implement them swiftly.
- Operators accredited by the GSMA on their VoLTE readiness through Interoperability Testing are acknowledged through a VoLTE badge on their Network Settings Exchange profile, for all device manufacturers to see.
Open market devices
Open market devices
The increase in open market devices presents challenges, especially for smaller operators and specialist device manufacturers.
- Network Settings Exchange ensures devices can have the operator’s preferred network settings before shipment, so wherever they end up, their performance will not be compromised.
- When an end user buys a device on the open market and then chooses which operator to go with, their services can still work seamlessly, as the device manufacturer has actioned the latest operator settings from the Network Settings Exchange.
Inherit settings from chipset manufacturers
Inherit settings from chipset manufacturers
With the Network Settings Exchange, chipset manufacturers can download the operator’s settings and pre-configure their chipsets with these.
- Once chipsets are received by device manufacturers and embedded into devices, the device automatically inherits the configurations.
- In most cases, the chipset manufacturers don’t allow the device manufacturer to override the settings.
- This means reduced operational overheads for both operators and device manufacturers as the settings are implemented in one go, plus a seamless experience for end customers using devices with the underlying chipset.
Case Study: How Deutsche Telekom easily shares network settings with over 820 OEMs
How operators can maintain compatibility with a diverse device ecosystem
TS.32 specification supported on the NSX platform