GSMA NETWORK SETTINGS EXCHANGE TERMS AND CONDITIONS FOR MNO/MVNOs - GSMA Services

GSMA NETWORK SETTINGS EXCHANGE TERMS AND CONDITIONS FOR MNO/MVNOs

Effective date of last revision: 1 July 2024

These terms and conditions govern Your use as a MNO/MVNO with GSMA of GSMA Network Settings Exchange. Please read these terms and conditions carefully before You register or use GSMA Network Settings Exchange. These terms and conditions You how the GSMA Network Settings Exchange works, how our agreement may be updated or terminated, and other important information. 

By registering, using or accessing GSMA Network Settings Exchange, You agree to these terms and conditions, as updated from time to time in accordance with clause 10.1. If You think that there is a mistake in these terms and conditions, please contact GSMA at [email protected]

INTRODUCTION:

YOU AGREE THAT:

1. Definitions

1.1.       In this Agreement, unless the context indicates otherwise:

“Affiliate” means any subsidiary or holding company of an entity, any subsidiary of any of its holding companies and any partnership, company or undertaking (whether incorporated or unincorporated) in which that entity has the majority of the voting rights or economic interest.  

“Agreement” means these GSMA Network Settings Exchange Terms and Conditions, together with any Order Form (if applicable).

“Brand Owner/OEM” means original equipment ,manufacturer but includes any entity or brand owner providing mobile devices irrespective of manufacturing capability.

“Confidential Information” means any information that by its nature is deemed confidential in connection with this Agreement, including any information disclosed by GSMA to You; (i) on the express basis that such information is confidential; or (ii) which might reasonably be expected by either party to be confidential in nature. 

“Default Settings” means the default Settings Information provided by the GSMA Terminal Steering Group, however these are always overridden by any Settings Information provided by an MNO/MVNO.

“Fees” means the annual fees payable by You for submitting to, and hosting of, Settings Information on the Platform, as described in clause 4.

“GSMA” means GSMA Services LLC, a Delaware not-for-profit corporation and a wholly-owned subsidiary of the GSM Association, with an office at 165 Ottley Drive, Suite 203, Atlanta, Georgia 30324, U.S.

“Initial Subscription” has the meaning giving in clause 4.4.

“Intellectual Property Rights” means copyrights, database rights, patents, utility models, know-how, registered and unregistered design rights, trade marks, confidential information, trade secrets, and other intellectual property, in each case whether registered or unregistered, and any rights to apply for the foregoing, which may subsist anywhere in the world.

“MNOs” means mobile network operators that may or may not be members of the GSM Association.

“Multi-Affiliate Order” means a written addendum to this Agreement signed by You and GSMA which grants access to the Platform to Your Permitted Affiliates and/or permits You to publish Settings Information for or on behalf of Your Permitted Affiliates. 

“MVNOs” means mobile virtual network operators that may or may not be Rapporteur members of the GSM Association.

“Non-Operator Users” means Users that are not MNOs and MVNOs.

Order Form” means the order form attached to these terms and conditions (if applicable).

“Platform” means “GSMA Network Settings Exchange”, being the platform for Settings Information exchange as further described in TS.32. 

“Permitted Affiliate(s)” means Your Affiliate(s) who are permitted to use the Platform under Your Agreement, or on whose behalf You are permitted to upload Settings Information pursuant to this Agreement, as set out in clause 5.2 or as otherwise approved by GSMA.  

“Policies” means TS.32 and any other relevant GSMA policy and permanent reference documents, relating to GSMA Network Settings Exchange each as updated from time to time by GSMA and notified to You by GSMA from time to time the Platform.

“Renewal Subscription” has the meaning given in clause 4.11.

“Settings Information” means:

(a)        the device technical configuration information submitted by MVNOs/MNOs to the Platform; and

(b)        the Default Settings.   

“Subscription” means either the Initial Subscription or a Renewal Subscription.

“Tax” means any tax, levy or duty payable in relation to the Fees or otherwise in relation to this Agreement. 

“Term” means the term of this Agreement, as set out in clause 7.1.

“TS.32” means GSMA document Technical Adaptation of Devices through Late Customisation, as updated from time to time by GSMA.

“User Case” means the permitted use of the Setting Information and the Platform as set out in an Order Form.

“User” means any user of the Platform, including MNOs, MVNOs, Brand Owner/OEMs and VAS Provider, as the context requires.

“VAS Provider” means services provider that provide certain value-added services such as configuration and testing services to Users (except other VAS Providers) using Setting Information.    

“You” or “Your” means you as the counterparty to this Agreement, being a User approved by GSMA to use the GSMA Network Settings Exchange, as further set out in clause 2 (Registration Requirements and Process for MNOs/MVNOs).

1.2.       In this Agreement, unless the context indicates otherwise:

2. Registration Requirements and Process

2.1.       In order to register for, and to use, GSMA Network Settings Exchange, You must be either a MNO or a MVNO. MNO/MVNO registrations must be at the local/regional/operational level, rather than at a group/global level. MNO/MVNOs with multiple locations or networks shall have multiple accounts based on the locations and networks operated.

2.2.       The registration process for MNOs and MVNOs is:

GSMA reserves the right to accept or reject a registration in its sole discretion. 

3. Use of Credentials and Passwords

3.1.       If Your application is approved by GSMA (where required), You will be issued with unique user ID(s) and password(s) (“User Credentials”). You must ensure that the User Credentials are not shared outside of Your organization or misused in any way. You must keep User Credentials confidential and secure. You will be responsible for all use of, and activity associated with, Your User Credentials (whether such use or activity is authorized by You or not). You must immediately notify GSMA in the event of suspected or actual loss, theft, unauthorized access or hacking of Your User Credentials.

3.2.       GSMA retains the right to remove, disallow or cancel User Credentials in its sole and absolute discretion. GSMA may, without any prior notice to You, terminate, cancel or suspend Your User Credentials if, in GSMA’s sole and absolute discretion, GSMA determines that Your use of the User Credentials would or may constitute or cause (or has constituted or caused) a breach, contravention, or infringement of this Agreement, any rights of any third party or any applicable laws, rules or regulations.

3.3        You shall at all times comply with all applicable laws, rules, regulations, bylaws and standards. Without limiting the foregoing:

a breach of this clause is considered an irreparable material breach which allows GSMA to terminate this Agreement in accordance with clause 7.5(a).

4. Use of GSMA Network Settings Exchange by MNO/MVNOs

4.1.       You may access the Platform to update and/or add new device Settings Information.  Settings Information will be uploaded as via the TS.32 document and template provided on the Platform. For the avoidance of doubt, Your Settings Information is published to Non-Operator Users only, and is not published to other MNO/MVNO Users on the Platform.

4.2.       You may restrict access to Your Settings Information via the Platform to Your selected Non-Operator Users.  When a new Non-Operator User is added to the Platform, Your registered contact will be sent an email notifying You that a new Non-Operator User has joined. You then have fifteen (15) days to elect to disallow that Non-Operator User access Your Settings Information. During this fifteen (15) day period, Your Settings Information will not be available to the new Non-Operator User, unless You have opted to allow all Non-Operator Users access to Your Settings Information. After this fifteen (15) day election period, Your Settings Information will automatically be made available to the new Non-Operator User unless You have selected to disallow access to that Non-Operator User.  It is Your responsibility to review new Non-Operator Users as they join the Platform to indicate if access to Your Settings Information should not be provided to those Non-Operator Users. 

4.3.       You grant to GSMA and its Affiliates a non-exclusive, worldwide, transferable, unrestricted, irrevocable royalty-free and sub-licensable right to use any information and data submitted by You to the Platform, including without limitation any Settings Information. You acknowledge that Settings Information submitted by You to the Platform will be made available to Non-Operator Users, and accordingly GSMA cannot control how Settings Information is used, changed, or disclosed by Non-Operator Users or third parties. You acknowledge that GSMA may utilize the Settings Information provided by You for analysis and potential future service expansion for the benefit of the mobile ecosystem.

4.4.       End users’ initial mobile network experience may depend on Your Settings Information being kept up-to-date and accurate. Accordingly, You confirm that You will use reasonable endeavours to ensure that, to the best of Your knowledge, the Settings Information uploaded by You to the Platform is maintained as accurate and up-to-date at all times. When new network settings become available or Your existing network settings are updated, You will update Your Settings Information in the Platform as soon as possible. 

4.5.       Your subscription commences on the date that Your payment and application has been processed by GSMA and shall continue for a period of twelve (12) months, unless otherwise stated in the Order Form (“Initial Subscription”). You should allow up to thirty (30) days for the processing of Your application and payment prior to the commencement of Your Subscription. No refunds or discounts are provided due to any delay in processing Your application or payment.

4.6.       You shall pay the Fees for Your use of the Platform as specified in the Order Form (if applicable).  Fees are payable annually in advance by You for use of the Platform:

4.7.       Fees are updated annually by GSMA with effect on 1 April in accordance with clause 10. 

4.8.         Fees for Multi-Affiliate Order are payable annually in advance by You for use of the Platform by each of Your Permitted Affiliate(s). Fees are updated annually by GSMA with effect on 1 April in accordance with clause 10.

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4.9.       Invoices will be generated following Your successful registration and agreement to this Agreement, and then annually in advance of Your Subscription renewing. Invoices will be delivered by email to Your main contact provided in the registration process. 

4.10.     Payment of invoices must be made by bank/wire transfer in accordance with the invoice instructions. Please note that payment by bank transfer can take 5 to 10 working days for the money to reach GSMA. Your User Credentials for the Platform will not be provided until the invoice payment has been received to the GSMA account indicated on the invoice. You will be sent a notification email when the payment has been received.  

4.11.     Upon the expiration of the Subscription, Your Subscription will automatically renew for successive one (1) year Subscriptions (each a “Renewal Subscription”), unless:

GSMA will invoice You for the Renewal Subscription no later than thirty (30) days prior to the expiry of the then current Subscription. If the Renewal Subscription invoice remains unpaid at the expiry of the then-current Subscription, Your Subscription and this Agreement will automatically expire.  

4.12.     Payment of Fees by You to GSMA shall be in accordance with the terms set out in the Order Form and this Agreement (the “Payment Terms”). Where a purchase order is required, this must be made available by You to GSMA in a timely manner so as to ensure payment is made in line with the Payment Terms. Any terms and conditions submitted by You alongside a purchase order are void and of no effect. Where You require that the: (i) purchase order number needs to be included in the invoice; and/or (ii) date of the purchase order needs to be in advance of the invoice, then You shall provide the purchase order details up-front as GSMA will not reissue invoices to accommodate these changes.

4.13.     Time is of the essence in respect of the Payment Terms.  Failing to comply with the Payment Terms is considered as a material breach entitling GSMA to terminate this Agreement in accordance with clause 7.5(a).          

4.14.     Upon termination or expiry of Your Subscription for any reason, no refunds, discount or credit will be offered in respect of the termination, expiry, or failure by You to renew Your Subscription, except where:

while You currently hold a Subscription, in which case GSMA may offer a pro rata refund for the remaining months in Your Subscription.

4.15.     In the event of late or non-payment of any invoice, GSMA may remove or disable Your Settings Information and/or de-activate or suspend Your Platform account in its sole discretion.

4.16.     The Fees do not include any Tax. To the extent that the Fees are subject to any Tax, the Fees may be increased by the amount of such Tax and GSMA reserves the right to recover such Tax from You at any time. If Tax is required to be paid on the Fees in Your own country then You will be liable for its payment, in addition to the amount of the Fees.

4.17.     In the event that the You fail to make payment of any one or more of the Fees in full by its respective due date then, without prejudice to any other rights GSMA may have hereunder, interest shall accrue thereon for the period from the due date to the date of full actual payment at a rate equal to the base lending rate from time to time of the Wall Street Journal prime rate, as in effect from time to time, plus five percent (5%). You shall pay such interest together with the overdue amount.

4.18.     GSMA may at any time: (i) set off any of Your liabilities or payments to GSMA and GSMA’s Affiliates against any other liability or payment by GSMA and/or its Affiliates to You, whether or not arising under this Agreement; and (ii) suspend Your Subscription until such time as all Your liabilities to GSMA and/or its Affiliates are paid in full. If the relevant amounts are expressed in different currencies, GSMA may convert such amounts at a market rate of exchange for the purpose of set-off. Any exercise by GSMA of its rights under this clause will not limit or affect any other rights or remedies available to GSMA under this Agreement or otherwise.

5. Multi-Affiliate Licenses

5.1.       Except as set out in any Multi-Affiliate Order, You acknowledge that the Agreement is personal to You as a single MNO or MVNO, and You are not permitted to use the Platform to publish Settings Information for or on behalf of other MNOs or MVNOs (whether wholly owned by You or otherwise).

5.2.       In order to extend a subscription to an Affiliate, or to publish Settings Information for or on behalf of an Affiliate, You must nominate the relevant Affiliate MNO(s) or MVNO(s) in a Multi-Affiliate Order (each a “Permitted Affiliate”) and pay the relevant fees stated in the Multi-Affiliate Order. A Multi-Affiliate Order requires a single group billing point. If You wish to permit further Affiliates to publish Settings Information on the Platform, You must obtain the prior written consent of GSMA.

5.3.       Permitted Affiliates must comply with the restrictions and obligations placed upon You under this Agreement. Acts and omissions of Permitted Affiliates are deemed to be acts and omissions of You. This Agreement does not create a contractual relationship between GSMA and any Permitted Affiliate. Permitted Affiliates shall have no right to enforce any term of, or any rights in relation to, this Agreement. You shall defend, indemnify and hold GSMA harmless against any claim, liability, loss, injury, damage, cost or expense (including reasonable legal fees) incurred by GSMA and other Users to any third party (whether a User or otherwise) arising out of or in relation to this Agreement and any use of the Platform (whether directly or indirectly) by Your Permitted Affiliates. 

6. Intellectual Property, Data and Confidentiality

6.1.       You acknowledge that all rights, title and interest in the Platform, Settings Information and the related process, methods, system, and all related materials, including all Intellectual Property Rights therein, are retained solely by GSMA (in respect of the Platform and Default Settings) and the relevant MNO/MVNOs Users (in respect of Settings Information). You are granted no licence or right, whether express or implied, to use any of the foregoing except as expressly set out in this Agreement. 

6.2.       You agree to disclose Confidential Information only to Your officers, employees, consultants, Affiliates, or contractors on a “need to know” basis and only where they have entered into confidentiality agreements sufficient to prohibit further unauthorized use or disclosure of the Confidential Information. If You have engaged contractor(s) to provide services to You that requires disclosure of Confidential Information, You must notify GSMA in writing prior to any disclosure.  Where such contractor(s) is a VAS Provider, no Confidential Information shall be disclosed until such VAS Provider obtains necessary license from GSMA.

6.3.       GSMA will treat any Personal Data provided by You in accordance with the Privacy Policy available at https://www.gsma.com/about-us/legal/privacy//.

7. Term and Termination 

7.1.       This Agreement shall be effective from the date that You indicate Your acceptance to this Agreement, until terminated or lapsed in accordance with the terms set out in this Agreement (“Term”). 

7.2.       You may terminate this Agreement at any time by thirty (30) days’ written notice to GSMA.

7.3.       GSMA may terminate this Agreement by thirty (30) days’ written notice to You. 

7.4.       Either party may terminate this Agreement with immediate effect by written notice to the other party if an encumbrancer takes possession, or a receiver is appointed, of any of the other party’s property or assets; or the other party becomes subject to an administration order or make any voluntary arrangement with its creditors; or the other party goes into liquidation (except for the purposes of amalgamation or reconstruction and in such a manner that the company resulting effectively agrees to be bound by or assume the other party’s obligations under this Agreement); or if the other party ceases, or threatens to cease, to carry on business; or if the other party suffers any similar process under the law of the other party’s domicile or place of jurisdiction. 

7.5.       GSMA may terminate this Agreement with immediate effect by written notice to You:

7.6.       You accept that, in the event of any actual or reasonably suspected breach of this Agreement by You, including any misuse of the Platform or Settings Information, and without limiting the rights and remedies of GSMA under this Agreement or otherwise at law, GSMA may, at its sole discretion: 

with no liability, refund or other compensation payable to You by GSMA. 

7.7.       Upon termination, lapsing, or expiry of this Agreement for any reason whatsoever:

8. Limitation of Liability

GSMA and Platform Users provide and use the Platformand the Settings Information in good faith for the benefit of the wider mobile telecommunications ecosystem. Accordingly:

8.1.       You accept that GSMA, by providing You with access to the Platform, is providing an exchange platform for Settings Information provided by numerous third party data sources. GSMA does not perform any checks or vetting, and does not accept any responsibility for the accuracy or completeness of the Settings Information, including any Default Settings, provided via the Platform. You acknowledge and agree that GSMA, its contributors and licensors and MNOs/MVNOs have no responsibility for the accuracy, currency or completeness of the Settings Information obtained via the Platform or otherwise

8.2.       The Platform, Settings Information, and any other related information or services provided by (i) GSMA or any of its Affiliates, and/or (ii) MNOs or MVNOs; are provided “as is” and without any warranty of any kind. Non-Operator Users access the Platform without warranty or representation of any kind, and will not be liable for any failure or delay to implement Settings Information. 

8.3.       For the avoidance of doubt, GSMA and other Users of the Platform accept no responsibility for third party claims based on or in relation to their respective use of Settings Information or otherwise in relation to the Platform, including without limitation claims by device owners or subscribers in relation to network performance. You indemnify and hold harmless GSMA and other Users against all costs, losses and expenses arising from or in relation to any such third party claims.

8.4.       All warranties, whether express, implied, or statutory, including without limitation any implied or other warranties of merchantability, fitness for a particular purpose, quality, accuracy, completeness, timing, or title are expressly disclaimed and excluded by GSMA, You, and other Users. 

8.5.       You agree that GSMA, its members and Affiliates, You, and all other Users shall not be liable to each other for any loss of profits, loss to reputation, loss of contracts, or any indirect, punitive, special or consequential loss, damage or delay in relation to this Agreement, the Platform (including without limitation any Settings Information), howsoever caused.

8.6.       In no event shall the liability of:

8.7.       Notwithstanding any other provision of this Agreement, nothing in this Agreement excludes or limits any person’s liability for: (i) any death or personal injury caused by its negligence; (ii) any fraud or fraudulent misrepresentation; or (iii) any other liability which cannot be excluded under applicable law.

9. Notices

9.1.       Unless specifically stated otherwise in this Agreement, any notice required to be given pursuant to this Agreement will be directed:

9.2.       Any notice required to be given pursuant to this Agreement will be deemed to be properly given immediately upon delivery.

10. Modifications

10.1.     GSMA may, at its sole discretion, make changes to the terms of this Agreement (including the Policies) by a written notice to You no less than sixty (60) days prior to the effective date of such change(s). Your continued use of the Platform or the Information following notice of the changes to this Agreement constitutes Your acceptance of the amended Agreement. In the event that such change(s) are materially detrimental to You, You may elect to terminate this Agreement by no less than thirty (30) days’ written notice to GSMA prior to the effective date of the changes.

11. General

11.1.     This Agreement is the complete, final and exclusive entire agreement between the parties relating to the subject matter and supersedes any and all prior agreements, representations, communications, undertakings, or discussions relating to the subject matter hereof.  

11.2.     If any term, provision, covenant or condition of this Agreement is held invalid or unenforceable for any reason, the parties agree that such invalidity shall not affect the validity of the remaining provisions of this Agreement and further agree to substitute for such invalid or unenforceable provision a valid and enforceable provision of similar intent and economic effect. 

11.3.     You may not transfer, novate or assign any of Your rights, obligations or liabilities under this Agreement to any other person without the prior written consent of GSMA. GSMA may at any time subcontract, transfer, assign any of its rights, obligations or liabilities under this Agreement to any other entity without notice to You.

11.4.     No failure or delay by either party in enforcing its respective rights will prejudice or restrict the rights of that party, and no waiver of any such rights or of any breach of any contractual terms will be deemed to be a waiver of any other right or of any later breach. The rights powers and remedies provided in this Agreement are cumulative and are in addition to any rights, powers or remedies provided by law.

11.5.     No person shall be liable for any failure to perform or delay in performance of any of its obligations under or in relation to this Agreement caused by circumstances beyond the reasonable control of that person (which may include but not be limited to one or more of the following: governmental regulations; riot; civil unrest; military action; terrorism; earthquake; disease or epidemic; storm; flood; inability to obtain supplies of power, fuel, or transport; exercise of emergency powers by any governmental authority) (a “Force Majeure Event”). A party claiming to be affected by a Force Majeure Event will not be entitled to invoke the provisions of this clause to the extent that such party fails to take all reasonable steps to prevent, avoid, overcome and mitigate the effects of such Force Majeure Event. 

11.6.     Nothing in this Agreement is intended to create a partnership or joint venture of any kind between the parties, or to authorise any party to act as agent for the other. 

11.7.     Except as expressly stated otherwise in this Agreement, each party shall bear full and sole responsibility for its own expenses, liabilities and costs of operation. 

11.8.     Subject to clause 10, this Agreement may not be varied, modified, altered, or amended except by agreement in writing by the parties’ duly authorised representatives. 

11.9.     Save for the provisions of clauses 5.3 and 8, which may be enforced by and between Platform Users, no person who is not a party to this Agreement shall have any right under the Contracts (Rights of Third Parties) Act 1999 (UK) or otherwise to enforce any term of this Agreement.

11.10.   This Agreement shall be construed and interpreted in accordance with the laws of England excluding its rules for choice of law and the parties hereby submit to the exclusive jurisdiction of the English Courts located in London.

11.11.   This Agreement was written in English. To the extent any translated version of this Agreement conflicts with the English version, the English version controls.